Mission
In 2017, Emmanuel Macron set 2 goals for 2022. Make 100% of public services accessible online, and improve the experience of public services thanks to digital.
The digital world gives us access to a multitude of information, of culture and services for each and everyone, and everywhere. Nevertheless, in France, digital products and services are too often conceived without taking into account the audience they serve. It's the case for many digital public services. Digital world must allow us to improve the relationship between our administration and our citizen, via simpler and more accessible services.
Working with all ministers responsible for digital public services, our goal is that most French people can use these services on their own, and especially the 12 million people with handicap. In order to do so, we pilot and track the quality of this digitalisation on the Observatory since june 2019. We launched in september 2020 the UX Commando to deploy designers et développeurs amongst ministers who build these public services. Finally, we participate to the development of a culture of design and inclusion within the administration.
The team works under the direction interministérielle du numérique and for the Minister of the Transformation and the Public Workforce Amélie de Montchalin.
Success metrics by 2022
- Finalise the digitalisation of 100% of the 250 most used services
- Reach 70% public satisfaction on all those digital services
- Assure that 80% of these services follow the web accessibility standards
Our team
Georges Bayard
Chargé de mission
Maxime Beaugrand
Designer
Marine Boudeau
Cheffe du pôle
Anthony Brunelli
Chargé de mission
Boutié Camara
Apprentie
Antoine Cao
Chargé de mission
Accessibilité
Faustine Demiselle
Designer
Benoît Dequick
Développeur
Design et accessibilité
Ugo Dessertine
Lead Designer
Jamshid Kohandel
Chargé de mission
Accessibilité
Vincent Mazalaigue
Chargé de mission
Lucile Pannetier
Stagiaire communication et animation
Philippe Vrignaud
Chargé de mission
Erwan le Gall
Chargé de mission
Accessibilité
En appui
Kheira Belkacem
Chercheuse UX
Ophélie Coelho
Cheffe de produit
Jules Leclerc
Designer UX
Aurélie Thouron
Chargée de mission
Observatoire
Le commando
Améziane Allioui
Développeur accessibilité
Jocelyn Caron
Designer
Lola Charpentier
Designer UI
Yaacov Cohen
Développeur accessibilité
Simon Denier
Développeur full-stack
Lucile Foraison
Designer produit
Pierre-Brice Haurie
Designer produit
Ev Henke
Designer produit
Bertrand Keller
Développeur accessibilité
Béatrice Le Thuc
Designer produit
Julie Leroy
Développeuse accessibilité
Benjamin Metifeu
Ingénieur UX
Manon Oresve
Designer
Édouard Sastre
Designer
Hugo Thomas
Designer